Cancellation and refunds

Go to your account → plans and billing and press Cancel. It takes effect immediately — no email, no phone call, and nobody has to approve it.

Cancelling stops the standing instruction to your bank, so nothing further is charged. It does not end your plan on the spot: you keep everything until the end of the period you have already paid for, and the exact date is shown to you before you confirm and again afterwards.

Subscription payments are non-refundable, in whole and in part. That includes the current month or year when you cancel part-way through it, and it includes periods you did not use.

We do not pro-rate. Because cancelling leaves your access running to the end of the period, you receive what you paid for either way — there is nothing left over to return.

The policy above is about changing your mind. It is not about us getting something wrong. If you were charged in a way that was not correct — charged twice for the same period, charged after a cancellation had taken effect, or charged an amount other than the one shown to you — write to getitrenderedgoa@gmail.com and we will refund it.

Tell us the email on the account and roughly when it happened. We aim to reply within two working days. Approved refunds go back to the card or account they came from; how long the money takes to appear is your bank’s business, and is usually five to seven working days.

Whatever happens to your subscription, the work you drew stays yours and stays reachable. When a plan ends you can still open every layout, look at it and export it as an image — what stops is making new ones and editing the ones you have.

We do not delete your layouts because you stopped paying. If you want them gone, there is a button for that in your account.